First Edition Books
“Honestly, as soon as I’d used it for a few days, I emailed Basil and told them we were moving on. The checkout process with Circle — both for us and for the customer — is so much more streamlined. It’s been a breath of fresh air.
We have regular customers who supply a lot of our used titles. The fact that we can click on their accounts and see everything on one page is a lifesaver.”
Tooele, Utah, USA | www.firsteditionbook.store | Read the Case Study | watch the Video interview with Darren and Warwick
Muirs Bookshop
"We have been extremely happy with the process of setting up CirclePOS in our shop. The transition from Ebility to Circle was mostly seamless, and we are really happy with how the system works. The help desk has resolved our problems 100% of the time. We are very happy with the system and the service."
Gisborne, New Zealand | www.muirsbookshop.co.nz
Mewington’s Book Shoppe
"Setting up CirclePOS was a breeze for us. The website creation was super easy, and we’re very happy with what the CirclePOS designer put together. Loading stock was straightforward, and any issues we had were quickly resolved by the Circle Support Team. We've also managed to utilise features like purchase ordering and customer requests effectively. Overall, we're very satisfied with the system and the support."
Foxton, New Zealand | www.mewingtonsbooks.co.nz
Mary Who Bookshop
"We have been extremely happy with setting up CirclePOS in our shop. The transition from Ebility to Circle was mainly trouble free, and we’re really pleased with how the system works. We’ve fully utilised the system based on the training and found the help desk to be consistently effective, resolving our issues 100% of the time. We’re delighted with the system and service and are happy to share our positive experience."
Townsville City, Australia | www.marywhobookshop.com.au
Huxley & Hiro Bookshop
I can now instantly see in the system what I've sold in the past, how recently, whether I already have an order on the way, and whether I have custom orders. Pretty much none of that was possible in Lightspeed… With CirclePOS it’s fully automated, with an email notification going straight to the customer when a book is checked in.
The time savings, improved accuracy, and order tracking are huge. Within three weeks of starting CirclePOS, we discovered a book and an entire box of Penguin books missing thanks to CirclePOS showing us it remained on order and should have arrived… Penguin credited us for it. We had no real way of tracking this in the past unless we spent hours pouring over invoices each month.
Wilmington, DE, USA | Read the full review from Claire, Moving from Lightspeed to CirclePOS
National Library of Australia Bookshop
"We had a really good overall experience with the CirclePOS setup process. The support team was prompt and helpful, and the documentation was readily available. We are growing in our use of the system and have recognized the need for PACSTREAM. On the whole, we’re pleased with the experience and happy to share this with other prospective bookstore owners."
Canberra, Australia | www.bookshop.nla.gov.au
Lure Antiques & Interiors
Set up process great, no issues and great help from all the team. I am not yet using all system options available as we are not a full fledged bookshop. I guess when I get enquires via the website then it would give me more opportunities to actually use the system.
Christchurch, New Zealand | www.lureantiques.com
Boundless Books
"I would say the site setup process went fairly smoothly, the training sessions with Matt were invaluable and definitely helped us so much. We are using most of the system capabilities I believe. It mostly seems pretty intuitive, and if I have questions I'll just shoot them off to support or another store using Circle if I need an immediate response. "
Western Australia, Australia | www.boundlessbooks.com.au