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January 2026 System Updates

A flood of changes came through in January after the December feature freeze. A new massaging template system, event display improvements and the new website checkout are things that stand out and you should look at using.

New Features & Improvements ready to use/try

      • Backoffice Layout
        • Added catalogue dropdown option in our new layout for easy navigation directly from backoffice to the website. #13339
      • Message templates
        • Enabled creating templates in our new layout for easier customisation of inwards messaging. #13297
        •  Editing existing SMS and email templates in our new layout is now
        • SMS & Email Template Improved inwards goods messaging by allowing staff to create reusable SMS and email templates which saves time during bulk notifications. #13211 supported. #13347
        • Deleting existing SMS and email templates in our new layout is now supported. #13354
        • Added a direct link to the SMS & Email Templates page from the Inwards Goods bulk messaging dialog. #13465
        • We fixed issues with special characters in templates so messages send fully and correctly, ensuring customers receive complete and accurate emails and SMS. #13512
      • ADA – disabled website access
        • Improved keyboard accessibility across key UI elements for full WCAG-compliant navigation. #13066
        • We improved accessibility by enhancing visual cues, keyboard focus, and page structure so more customers can shop confidently using assistive tools. #13095
      • Inwards goods
        • Refactored the pending-quantity purchase order query, fixing timeouts and speeding up the job page loading. #13316
      • Multiple Taxes
        • Loyalty deductions are now incorporated into tax calculations for tax-exclusive sites. #13308
        • We fixed checkout totals on tax-exclusive sites by separating prices and taxes in the final review step, ensuring clarity and consistency. #13340
      • Mobile POS
        • Resolved the App Store rejection by removing unnecessary accessory protocol declarations and confirming the app uses internet-connected Stripe readers. #13356
        • We improved the mobile POS by accepting detailed pricing and tax fields in transactions for accurate tax breakdown.
        • We improved mobile POS receipts by correctly calculating inclusive and exclusive GST. #13225
      • SEO & Website
        • Website > Sitemap Author pages were added to the sitemap so search engines can discover, crawl, and index author listings, improving visibility and SEO performance. #13119
        • Mobile Friendliness > Footer] We improved the mobile experience by centring footer content on small screens, making pages look cleaner and easier to read on phones. #13448
        • We improved social sharing by automatically adding product images to Open Graph metadata, ensuring links display correctly. #13359
        • We redirected sitemap pages to the default site domain to avoid duplicate pages, which helps search engines index the correct URLs and improves overall SEO quality. #13435
        • We unified the order completed page into a single clear layout with full cost breakdowns, giving customers a consistent and transparent confirmation experience. #13452
      • Events
        • Improved shop event item display to show the event date, time, and location directly on the catalogue and event pages. #12953
      • Agency & Publisher
        • We removed the email requirement when setting up agencies, allowing shops to complete orders faster even when publisher details are limited. #13235
      • Pubnet Integration
        • We added Pubnet as a purchase order option and enabled eligible stores to send orders automatically, making supplier integration smoother and faster for supported regions. #13471
      • New Checkout
        • We changed the payment option label from ‘Stripe’ to ‘Stripe with Debit/Credit Card’ and made it the default payment option when available, making checkout clearer for customers and reducing confusion at payment time. #13470
        • We stopped the payment option from resetting when delivery choices change, reducing checkout frustration and allowing customers to complete orders smoothly. #13469
      • Stripe
        • (embed the Stripe Reader > Metadata > server_env)] Added a form in our new layout to register Stripe reader locations with built-in validation, making setup easier for staff and ensuring devices sync correctly with Stripe. #13488

Work in progress

    • Business as usual upgrades, security improvements, speed improvements and bug fixes
    • AI Tools
    • New website checkout and integrated payment gateways
    • Improved tax reporting
    • Pubnet Integration
    • mobPOSmob Stocktake app